Privacy Policy

Effective Date: April 1, 2026

At GLO Bar MedSpa (“GLO Bar,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, book appointments, purchase services or products, or otherwise interact with our business.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, or through third-party service providers we use to operate our business.

Information You Provide to Us

This may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Date of birth

  • Appointment history

  • Payment information

  • Membership information

  • Service preferences

  • Photos you voluntarily provide

  • Information submitted through forms, consultations, reviews, surveys, or communications with our team

For certain medical aesthetic or wellness services, we may also collect health-related information relevant to your treatment, including medical history, medications, allergies, treatment eligibility, or lifestyle information. This information is handled in accordance with applicable privacy and healthcare laws.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referral source

  • Cookie and analytics data

2. How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Provide aesthetic, wellness, and customer support services

  • Process payments and memberships

  • Send appointment confirmations and reminders

  • Communicate regarding services, promotions, events, or updates

  • Respond to inquiries or requests

  • Improve our website, services, and customer experience

  • Maintain business records

  • Comply with legal and regulatory obligations

  • Protect against fraud, unauthorized transactions, or misuse

If you opt in to marketing communications, we may send promotional emails, text messages, or special offers. You may unsubscribe or opt out at any time.

3. SMS & Email Communication

By providing your phone number or email address, you consent to receive communications from GLO Bar, including appointment reminders, booking updates, marketing messages, and promotional offers.

Message and data rates may apply. Consent to receive marketing messages is not a condition of purchase. You may opt out of marketing texts at any time by replying “STOP” or following unsubscribe instructions in emails.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Online booking and CRM platforms

  • Payment processors

  • Email and SMS communication platforms

  • Website hosting providers

  • Analytics providers

  • Advertising and marketing partners

These providers are only given access to information necessary to perform services on our behalf and are expected to maintain appropriate safeguards.

We may also disclose information:

  • If required by law

  • To comply with legal obligations or regulatory requests

  • To enforce our policies or agreements

  • To protect the safety, rights, or property of GLO Bar, our clients, or others

5. Cookies & Analytics

Our website may use cookies, pixels, and similar tracking technologies to improve website functionality, analyze traffic, and support marketing efforts.

We may use third-party tools such as:

  • Google Analytics

  • Meta/Facebook Pixel

  • Booking and scheduling integrations

You can modify your browser settings to decline cookies; however, some parts of the website may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services

  • Maintain business and treatment records

  • Comply with legal, tax, accounting, or regulatory obligations

  • Resolve disputes and enforce agreements

8. Your Privacy Rights

Depending on your state of residence, including California, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

To exercise any privacy rights requests, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties.

10. Children’s Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

GLO Bar MedSpa
1530 Baker St, Ste A
Costa Mesa, California 92626
(714) 410-5685
hello@globarmedspa.com
globarmedspa.com